Rush Order Policy

At D&D Infinity Customs LLC, we understand that sometimes you need your custom items fast. Our Rush Order option allows your order to be prioritized ahead of standard production orders for quicker processing.

Rush Order Terms:

• Rush fees are added to the order total and vary depending on the product type, quantity, and turnaround time requested.
• Rush processing applies to production time only and does not include shipping transit times unless otherwise stated.
• Same-day and next-day rush orders must be approved before purchase.
• Customers must provide all design details, photos, names, and information immediately after placing the order to avoid delays.
• Delays caused by missing information, late responses, or unapproved mockups may affect turnaround time.
• Rush order fees are non-refundable once production has started.
• Availability for rush services may be limited during holidays, graduation season, and peak business periods.

By purchasing a rush order service, you acknowledge and agree to these terms.